Contact Us

We are here to assist you with any questions regarding our mattresses, duvet sets, pillowcases, or your orders. Please feel free to reach out to us using the contact details below, or fill out our contact form.

Customer Support Details

• Store Name: VAHORA, IJJUM

• Email: [email protected]

• Physical Address:

  45 Arandt Rd

  Exford VIC 3338

  Australia

• Website: http://t0h931-bg.myshopify.com/

Business Hours

Our customer support team is available during the following hours:

• Monday – Friday: 9:00 AM – 5:00 PM (AEST)

• Saturday – Sunday: Closed

• Public Holidays: Closed

We aim to respond to all email inquiries within 24 to 48 hours during business operating hours.

Get in Touch

For specific inquiries, please include the relevant information to help us assist you faster:

1. Order Inquiries: Please provide your Order Number (e.g., #1001) and full name used at checkout.

2. Product Details & Sizing: Questions about mattress dimensions, thread counts, or duvet sizing.

3. Returns & Exchanges: Please review our Return Policy before submitting a return request via email.